Service agreements
Service Agreements PDF Print E-mail
Monday, 09 August 2004

          

     PER COMPUTER PLAN 

For small businesses with more than two workstations or critical network management needs, it is more efficient to contract time for each computer per month to perform scheduled preventative maintenance or network management. This plan is particularly designed for a network with computers of similar fitness and configuration. 

 

 

                                    PER COMPUTER PLAN

THERE IS A $35 VISITATION FEE FOR SITE WITH LESS THAN 10 COMPUTERS UNDER NUAGE PC, LLC SERVICE AGREEMENT

COMPUTERSUNLIMITED PHONE SUPPORTREMOTE LOG-INON-SITE SERVICE  MONTHLY ANNUAL(save by paying annually)
2INCLUDEDNOT INCLUDED$35 VISIT FEE$40$470
3INCLUDEDNOT INCLUDED$35 VISIT FEE$55$650
4INCLUDEDNOT INCLUDED$35 VISIT FEE$70$830
5INCLUDEDINCLUDED$35 VISIT FEE$85$1,000
6INCLUDEDINCLUDED$35 VISIT FEE$100$1,080
7INCLUDEDINCLUDED$35 VISIT FEE$125$1,480
8INCLUDEDINCLUDED$35 VISIT FEE$135$1,600
9INCLUDEDINCLUDED$35 VISIT FEE$140$1,660
10INCLUDEDINCLUDEDINCLUDED$150$1,780
11-15INCLUDEDINCLUDEDINCLUDED$250$3,000
16-20INCLUDEDINCLUDEDINCLUDED$350$4,200

    

Maintenance  (Hardware & Software Support) This Service Agreement Plan is designed to provide hardware and software service and support for network and peripheral systems. This agreement includes regularly scheduled preventative maintenance visits to monitor, maintain, and repair hardware and software issues that arise within the network infrastructure with the expressed purpose of preventing failures and minimize "down time". During visits, system-wide diagnostics, we will identify and replace hardware components that are either failing or performing outside optimal parameters. We remove software clutter that accumulates in workstations that can often lead to instability and data contamination. We evaluate the operating system and peripheral applications running on each system to ensure necessary upgrades and updates are installed when appropriate.  

Management (Network Support)NuAge PC, LLC will manage your network and peripheral systems, including verifying the regular back-up of critical data and changing back-up media, establishing access criteria, monitoring system security (including users and user passwords), scheduling back-up recovery drills, and verifying active virus protection. These appointments are normally scheduled on the same day and time each week/month to provide the necessary structure to manage the network effectively. This Service Agreement does not automatically include any parts or material that might be needed. 

Rapid Response Program  Provides emergency service for Service Agreement Customers.    Guaranteed to have a qualified technician on-site within 4 business hours of the service call.  The Rapid Response Program is included with Service Agreements described; 

For service: www.NuAgePC.com

1-877-NUAGEPC

 

Last Updated ( Tuesday, 08 July 2008 )
 
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